IF YOU PLACE AN ORDER AND PAY IN FULL AND THEN REQUEST TO CANCEL, ANY REFUND WILL BE LESS THE PAYPAL / STRIPE FEES INCURRED.
Returns / Refunds
Returns are always accepted within 21 days from the receipt of the item providing the item is returned in its original packaging and is sealed and not been tampered with.
If you receive a faulty, damaged or incorrect item then please CONTACT:
RAMA Reward Points are accrued 1 point for every penny spent, these can also be used at checkout and are particularly handy for placing Pre-Orders. Currently 1penny Deposit Pre-Orders DO NOT accrue RAMA Points, only if a Pre-Order is Paid In Full will you accrue Rama Points.
COUPONS / CODES / DISCOUNTS
FREE DELIVERY CODES ARE ALWAYS UK ONLY AND ARE NOW T48 ROYAL MAIL SHIPPING
CHANNEL / GROUP DISCOUNTS ARE NOW 3.5% AND CAN ONLY BE APPLIED TO STOCK ITEMS
FREE SHIPPING ON ALL ORDERS OVER £50
Stock Items and Pre-Orders INCLUDED
FREE SHIPPING COUPONS INCLUDE UK T48 SHIPPING ONLY
Please add your Shipping Service at Checkout
Royal Mail 2nd Class
2-4 Business Days Service £3.49/£4.95
Tracked 48 £4.99 / £7.49
Royal Mail 1st Class
1-2 Business Days service £3.95 / £5.95
Tracked 24 £5.99 / £8.99
Please refer to Royal Mail's Terms & Conditions.
All Instock Orders will be despatched on the next working day
Sideshow & Hot Toys are inclusive of Royal Mail Special Delivery Tracked & Signed for Insurance Purposes and will not be charged at checkout.
International Customers / Shipping
Contact us for information on our International Holding Service
If you would like to hold items until you reach the desired weight threshold - use coupon code: COMBINE and your shipping charges will be calculated when your shipment reaches 2kg.
As you may or may not know Brexit has finally happened and the UK has left the EU.
For International Customers once logged in, you will see 20% reduced prices which reflects the 20% VAT we no longer have to charge you.
We have also re-negotiated International Delivery costs with our Shipping Couriers, all shipments are fully tracked and insured to the full value of the shipment.
We are currently shipping to the following Countries:
Andorra, Australia, Austria, Belgium, British Virgin Islands, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Iceland, Israel, Republic of Ireland, India, Italy, Luxemburg, Malta, Malaysia, Monaco, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland & Turkey & USA (Neca Restricted)
International Customers maybe liable for Import Tax in your own Country. Please check with your local Government / Tax Office.