PAYPAL/STRIPE REFUNDS

IF YOU PLACE AN ORDER AND PAY IN FULL AND THEN REQUEST TO CANCEL, ANY REFUND WILL BE LESS THE PAYPAL / STRIPE FEES INCURRED.

Returns / Refunds

Returns are always accepted within 21 days from the receipt of the item providing the item is returned in its original packaging and is sealed and not been tampered with.

If you receive a faulty, damaged or incorrect item then please CONTACT:

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it. Facebook messenger: @toysarama or telephone 07861 318870 (9am-5pm) voicemail available

 

RAMA POINTS

RAMA Reward Points are accrued 1 point for every penny spent, these can also be used at checkout and are particularly handy for placing Pre-Orders. Currently 1penny Deposit Pre-Orders DO NOT accrue RAMA Points, only if a Pre-Order is Paid In Full will you accrue Rama Points.

 

COUPONS / CODES / DISCOUNTS 

FREE DELIVERY CODES ARE ALWAYS UK ONLY AND 2ND CLASS/T48 ROYAL MAIL SHIPPING

5% DISCOUNT CODES ARE CAPPED AT £3.00

 

FREE SHIPPING ON ALL ORDERS OVER £50

Stock Items and Pre-Orders INCLUDED

FREE SHIPPING COUPONS INCLUDE UK T48 SHIPPING ONLY

  

Please add your Shipping Service at Checkout

Royal Mail 2nd Class

2-4 Business Days Service £3.49/£4.95

Tracked 48 £4.99 / £7.49

(weight depending)

Royal Mail 1st Class

1-2 Business Days service £3.95 / £5.95

Tracked 24 £5.99 / £8.99

(weight depending)

Please refer to Royal Mail's Terms & Conditions.

All Instock Orders will be despatched on the next working day

Sideshow & Hot Toys are inclusive of Royal Mail Special Delivery Tracked & Signed for Insurance Purposes and will not be charged at checkout.

 

International Customers / Shipping

​Contact us for information on our International Holding Service

If you would like to hold items until you reach the desired weight threshold - use coupon code: COMBINE and your shipping charges will be calculated when your shipment reaches 2kg.

if your country does not appear at checkout please contact This email address is being protected from spambots. You need JavaScript enabled to view it.  

As you may or may not know Brexit has finally happened and the UK has left the EU. 

For International Customers once logged in, you will see 20% reduced prices which reflects the 20% VAT we no longer have to charge you.

We have also re-negotiated International Delivery costs with our Shipping Couriers, all shipments are fully tracked and insured to the full value of the shipment.

We are currently shipping to the following Countries:

Andorra, Australia, Austria, Belgium, British Virgin Islands, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Iceland, Israel, Republic of Ireland, India, Italy, Luxemburg, Malta, Malaysia, Monaco, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland & Turkey & USA (Neca Restricted)

International Customers maybe liable for Import Tax in your own Country. Please check with your local Government / Tax Office.