IF YOU PLACE AN ORDER AND PAY IN FULL AND THEN REQUEST TO CANCEL, ANY REFUND WILL BE LESS THE PAYPAL / STRIPE FEES INCURRED.
Returns / Refunds
Returns are always accepted within 14 days from the receipt of the item providing the item is returned in its original packaging and is sealed and not been tampered with.
If you receive a faulty, damaged or incorrect item then please CONTACT:
Facebook messenger: @toysarama
or telephone 01502 453987 (9am-5pm)
Reward Points are accrued and are worth 1penny for 1 point, these can also be spent at checkout.
Currently 1p Deposit Pre-Orders DO NOT accrue Reward Points, only if a Pre-Order is Paid In Full will you accrue Reward Points for that order.
COUPONS / CODES / DISCOUNTS
FREE DELIVERY CODES ARE ALWAYS UK ONLY AND 2ND CLASS / ECONOMY SHIPPING
5% DISCOUNT CODES ARE CAPPED AT £5.00
FREE SHIPPING ON ORDERS OVER £50
Stock Items, Same item Pre-Orders, Pre-Orders of Waves and singles are all included.
FREE SHIPPING COUPONS INCLUDE UK 2ND CLASS SHIPPING ONLY
AT CHECKOUT IF YOU HAVE BEEN CHARGED POSTAGE FOR A PRE-ORDER AND THE FINAL ORDER VALUE IS OVER £50 THEN ANY PAID POSTAGE WILL BE DEDUCTED FROM THE FINAL PAYMENT ORDER.
1p Deposits are Full Allocations not waiting lists.
Please add your Shipping Service at Checkout
Royal Mail 2nd Class
2-4 Business Days Service £2.95/£3.95/£4.95
Tracked 48 £4.99 / £7.49
Royal Mail 1st Class
1-2 Business Days service £3.95 / £5.95
Tracked 24 £5.99 / £8.99
Please refer to Royal Mail's Terms & Conditions.
All Instock Orders will be despatched on the next working day
Sideshow & Hot Toys are inclusive of Royal Mail Special Delivery Tracked & Signed for Insurance Purposes and will not be charged at checkout.
International Customers / Shipping
Contact us for information on our International Holding Service
If you would like to hold items until you reach the desired weight threshold - use coupon code: COMBINE and your shipping charges will be calculated when your shipment reaches 2kg.
As you may or may not know Brexit has finally happened and the UK has left the EU.
For International Customers once logged in, you will see 20% reduced prices which reflects the 20% VAT we no longer have to charge you.
We have also re-negotiated International Delivery costs with our Shipping Couriers, all shipments are fully tracked and insured to the full value of the shipment.
We are currently shipping to the following Countries:
Andorra, Australia, Austria, Belgium, British Virgin Islands, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Iceland, Israel, Republic of Ireland, India, Italy, Luxemburg, Malta, Malaysia, Monaco, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland & Turkey & USA (Neca Restricted)
International Customers maybe liable for Import Tax in your own Country. Please check with your local Government / Tax Office.